Effective Date: 10/21/24Dial & Get it ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our service, which helps elderly individuals who are not comfortable with modern technology access essential services like ride-sharing (Uber, Lyft), food delivery (DoorDash, Instacart), and task-oriented apps (TaskRabbit, Handy).Please read this Privacy Policy carefully. By using our service, you agree to the terms outlined below.

1. Information We Collect

We collect personal information to provide you with our service. The types of information we may collect include:

Personal Identification Information: Name, address, phone number, email address, and other contact details.Service Preferences: Information about the services you use or need assistance with (e.g., ride-sharing, food delivery, task services).Payment Information: Credit card or other payment details necessary to facilitate payments for services requested on your behalf.Device and Usage Information: Data about how you interact with our service, including your IP address, browser type, and the device you use to access our platform.Communication Records: Phone calls, messages, and other interactions with our customer support.

2. How We Use Your Information

We use the information collected for the following purposes:

Providing Services: To connect you with third-party services such as ride-sharing, food delivery, and task-oriented apps, as well as to ensure those services are tailored to your needs.Payment Processing: To process payments for services you request.Customer Support: To assist you with any issues or questions you may have while using our service.Communication: To contact you regarding updates to our services, changes to this Privacy Policy, or other relevant information.Improving Our Service: To analyze trends, usage, and activities to improve the functionality and user experience of our service.

3. How We Share Your Information

We may share your personal information with:

Third-Party Service Providers: Companies like Uber, Lyft, DoorDash, Instacart, TaskRabbit, and Handy, to facilitate the services you request.Payment Processors: Companies that process payments on our behalf.Legal and Regulatory Authorities: If required by law, or to protect the rights, property, or safety of our users or the public.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security

We take reasonable steps to protect the information you provide us from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Privacy Rights

You have the right to:

Access the personal information we hold about you.Request the correction of any inaccurate or incomplete information.Request the deletion of your personal data (subject to legal obligations).Opt out of receiving communications from us.

To exercise any of these rights, please contact us at [insert contact information].

6. Cookies and Tracking Technologies

Our service may use cookies and other tracking technologies to enhance your experience. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our service.

7. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: [email protected]